The Heart of Ida
Organization Development is the process through which organizations can successfully implement planned change. There are several approaches to consider for organization development, all guided by theory. An organizational diagnosis helps to pinpoint how an organization is currently functioning, so that a change intervention can be designed to fit their needs. This diagnosis includes data gathering and analysis that were used to create a set of prioritized recommendations to be implemented in the organization. The Action Research Cycle (below) was used to guide the consultants.
To view the recommendations, click through the presentation below
It was a great pleasure conducting this organizational diagnosis. While we were unable to assist with implementing our recommendations due to time restrictions, I reached out and asked if they have implemented any of our suggestions and am looking forward to hearing the response. In retrospect, I think it would have been helpful to our data collection if we would have been able to observe an orientation. Regardless, I feel confident in the recommendations that were made. I hope to work with the Heart of Ida again in the future.It was a truly rewarding experience to support the Heart of Ida's mission by helping them to discover ways to improve as an organization. Below are the top three competencies I feel I strengthened throughout this project.
During the data gathering stage, I had to conduct semi-structured phone interviews with volunteers. Throughout the course of several interviews, I refined my verbal communication skills. Additionally, I also exercised my professional written communication by summarizing our preliminary findings and recommendations. Written and verbal communication are pivotal competencies to possess across all industries.
In order to produce quality data from our interviews, my colleagues and I worked together to create a questionnaire which would meet our needs. This required a great deal of collaboration, as we edited each of the items several times After our interviews, we worked together to extract common themes. The ability to collaborate with others is essential, as the workforce is shifting towards more team-based work.
After extracting the common themes from our data, we had to get creative with making our recommendations. We each had unique ideas to contribute, and we used our diverse perspectives to create the finalized list. The ability to think creatively will help me in my career because it will help me take novel approaches to organizational issues.